Independent Living Program Manager - Casper and Cheyenne
The mission of Wyoming Independent Living (WIL) is advancing independence, dignity, and a world without barriers where people with disabilities are empowered to participate fully in our communities and our individual life choices. Wyoming Independent Living adheres to a service model of consumer control, the idea that people with disabilities are the best experts on their own needs, having crucial and valuable perspective to contribute and deserving of equal opportunity to decide how to live, work, and take part in their communities. The work of WIL is grounded in the belief that people with disabilities, regardless of the form, have a common history and a shared struggle, that we are a community and a culture that will advance further banded together politically.
The IL Program Manager is responsible for coordination of independent living services and advocacy efforts across eastern Wyoming. This position will train and supervise Independent Living specialists in their daily work including provision of the five core services of independent living;oversee community advocacy and education activities designed to increase public understanding of disability issues and advance civil rights of people with disabilities.The Program Manager will form part of the WIL management team and will report to the Executive Director.This position requires extensive travel.
Independent Living Program Manager Duties:
- Ensure that organization’s culture, integrity,and activities align with the IL philosophy and strategic goals established by the Board of Directors.
- Review, update and implement internal procedures to comply with regulations established by the Administration of Community Living.
- Provide input to Executive Director on annual budget and oversee program spending.
- Monitor quality assurance standards established by WIL’s administrative team.
- Complete programmatic reports as required by the WIL Board of Director’s, Statewide Independent Living Council and Administration on Community Living.
- Recruit, screen and make recommendations to the Executive Director on hiring new Independent Living Specialists.
- Train and mentor IL Specialists regarding best practice in CIL services including provision of the 5 core services: Information and referral, IL skills training, peer support, individual and systems advocacy, and transition services.
- Provide ongoing supervision and guidance for IL Specialists including mentor meetings, case consultations, caseload management, support in meeting timelines, documenting effort,and maintaining consumer service records.
- Collaborate with IL Specialists to establish and evaluate individual performance goals.
- Provide input to Executive Director regarding personnel decisions and implement specific performance improvement plans as needed.
- Report to the Executive Director regarding consumer satisfaction, personnel,or programmatic issues.
Work with IL specialists to arrange cross-training and coverage of caseloads during position vacancies or extended absences.
- Coordinate outreach efforts through promotional materials, website,and social media.
- Coordinate community events and public education efforts that address disability awareness and systems advocacy.
- Monitor national, state and local disability issues and implement strategies to involve WIL staff, peer advocates, consumers and community partners in advocacy efforts to improve service delivery systems, develop community resources, increase public understanding of disability issues and advance civil rights of people with disabilities.
- Assist with development and implementation of training seminars and workshops as related to systems advocacy change and leadership development.
- Carry out special assignments as directed by the Executive Director.
Bachelor’s degree in human services or related field OR equivalent education/work experience.
- Two years’ experience providing human/social services to people with disabilities or special needs related to barriers to independent living.
- One year of experience in disabilities or social service management including hiring, training and supervision preferred.
- Experience working for a Center for Independent Living preferred.
- Demonstrated commitment to the Independent Living philosophy and its guiding principles for service delivery.
- Knowledge of and commitment to the disability rights movement, independent living philosophy and practices, the Americans with Disabilities Act, the Fair Housing Act,and other civil rights laws for persons with disabilities.
- Knowledge of advocacy strategies and techniques; experience with systems advocacy efforts to bring about change in laws, policies and/or service systems.
- Demonstrated proficiency in performance coaching, facilitation, and organizational development.
- Knowledge of skills training components and ability to develop and implement training materials.
- Ability to work independently, organize assignments efficiently, and work on several complex projects simultaneously.
- Ability to communicate effectively with diverse audiences.
- Ability to organize qualitative and quantitative data into logical format for reports, presentations,and written materials.
- Ability to travel as needed throughout service area, with or without accommodation.
- Proficient in Microsoft Office applications.
- Personal experience with a disability is preferred.
Wyoming Independent Living, Inc. is a drug free work environment, an equal opportunity employer and is non-discriminatory in its hiring practice. Individuals with disabilities are strongly encouraged to apply. Reasonable accommodations will be provided, upon request. A drug test and a background check are required of all new employees.
Job Type: Full-time
Pay: $50,000.00 per year
Community Choice Waiver Program Manager - Casper
The work of Wyoming Independent Living is grounded on the Independent Living (IL) philosophy which maintains that persons with disabilities are the best judges of their service needs and how to receive those services. IL services are intended to assist consumers to attain the highest degree of independence and self-reliance possible.
Reporting to the Executive Director, the Community Choice Waiver Program (CCW) Manager is responsible for compliance with the service provider agreement between Wyoming Independent Living, Inc. (WIL) and the Wyoming Department of Health, Division of Healthcare Financing, Home and Community Based Services Unit for Community Choice Waiver Case Management. This position aids in developing and implementing services necessary to ensure consumers with disabilities, who are eligible for the Community Choice Waiver, are receiving the necessary supports to remain in the least restrictive environment. The work involves oversight of CCW case managers; preparation of instructional materials; oversight of staff training and development; compilation of program data to fulfill reporting requirements; and oversight of compliance with program policies and procedures.
Specific Duties Include:
· Responsible for day to day oversight of the Community Choice Waiver program
· Review, update and implement internal procedures to comply with Provider Policies and Procedures established by the Division of Healthcare Financing
· Monitor quality assurance standards established by WIL's administrative team
· Oversee outreach activities regarding services available through CCW
· Complete programmatic reports as required by the Division of Healthcare Financing
· Provide ongoing supervision and guidance for CCW case managers including regular mentor meetings, case consultations, caseload management, support in meeting timelines and maintaining consumer service records, and processing time sheets and leave requests
· Collaborate with case managers to establish and monitor individual performance goals
· Collaborate with the administrative team to collect and evaluate programmatic and fiscal data
· In conjunction with leadership team, coordinate and implement an agency-wide staff training and development plan including in-service and on demand training
· Maintain communication between program staff and administrative team regarding individual and programmatic performance
· Report to the Executive Director regarding consumer satisfaction, personnel or programmatic issues within the assigned area
· Provide input to Executive Director regarding personnel decisions and implement specific performance improvement plans as needed
· Monitor CCW status in EMWS and ensure compliance with completing assigned tasks according the Division of Healthcare Financing established deadlines
· Complete regular case reviews of both electronic and hard copy files
· Ensure documentation of services provided is completed accurately and submitted timely to allow the business office to stay current with fee for service invoicing
· Maintain a limited caseload of CCW consumers and serve as backup case manager during vacancies or extended absences
· Complete other duties and special projects as required
· Bachelor's degree in social services or related field and 2 years' experience in case management services required
· One-year experience in disabilities or social service management OR demonstrated leadership experience in volunteer, internships or community service
· Personal experience with disability preferred
· Demonstrated commitment to the Independent Living philosophy and its guiding principles for service delivery
· Demonstrated understanding of long-term services including Medicaid programs and eligibility and aging and disability network of service providers
· Demonstrated interpersonal skills as applied to interaction with consumers, agency, and community
· Demonstrated ability in performance coaching and team development
· Proficiency in recruiting and hiring practices
· Excellent verbal and written communication skills
· Ability to organize data into logical format for presentations and written materials
· Ability to work independently and to organize assignments effectively
· Ability to work on several complex projects simultaneously
· Ability to identify individual needs and utilize/develop community resources to address those needs
· Ability to work with a population from diverse social and economic backgrounds
· Proficiency with Microsoft Office software (Word, Excel, PowerPoint, Access, Publisher)
· Frequent travel throughout eastern Wyoming is required
Wyoming Independent Living, Inc. is a drug free work environment, an equal opportunity employer and is non-discriminatory in its hiring practice. Individuals with disabilities are strongly encouraged to apply. A drug test and a background check are required of all new employees. EOE/ADA.
Job Type: Full-time
Pay: $50,000.00 per year
Independent Living Program Specialist - Casper, Cheyenne, Gillette
- Click to apply - IL Specialist - Casper
- Click to apply - IL Specialist - Cheyenne
- Click to apply - IL Specialist - Gillette
Centers for Independent Living (CIL) promote a philosophy of Independent Living including consumer control, peer support, self-help, self-determination, equal access, and advocacy, to maximize the independence of individuals with disabilities. CILs are peer organizations, and primarily staffed by people with disabilities. Wyoming Independent Living’s (WIL) mission is to advance independence, dignity, and a world without barriers where people with disabilities are empowered to participate fully in our communities and individual life choices. WIL Independent Living Program Specialists partner with individuals with disabilities and by providing the five core services of a Center for Independent Living:
· Information and referral (I & R)
· Independent living skills training
· Personal and systems advocacy
· Peer support, and
· Transition services
SPECIFIC DUTIES INCLUDE:
· Conduct comprehensive interviews to assess consumer needs
· Assist consumers to establish Independent Living Goals and Plans
· Provide ongoing support as consumers move toward stated goals
· Provide information and referral on disability related resources
· Provide individualized and group training in independent living skills
· Co-facilitate workshops such as Living Well with a Disability
· Coordinate peer support for independent living through consumer groups and peer mentoring
· Educate consumers and the community on disability history, disability rights and disability pride
· Coordinate and conduct community outreach and systems advocacy
· Establish and maintain collaborative relationships with community partners and stakeholders
· Develop specialized knowledge as assigned in areas that may include employment, housing, adaptive technology, home modification, disability benefits, etc.
· Maintain accurate and timely consumer records, including case notes and documentation
· Travel throughout designated service area to meet with consumers and other stakeholders.
· Participate in staff training and related conferences
· Other duties as assigned
· Demonstrated interpersonal skills and ability to connect to people
· Interviewing and facilitation skills
· Ability to plan, implement and document programs and services
· Two years of related experience and/or education
· Proficiency in Microsoft Office applications
· Personal experience with a disability
· Bachelor’s degree in related field
· Knowledge of disability related issues and resources
· Experience with or knowledge of Centers for Independent Living
Wyoming Independent Living, Inc. is an equal opportunity employer. Individuals with disabilities are strongly encouraged to apply. Reasonable accommodations will be provided.
Job Type: Full-time
Pay: $39,000.00 per year
- Bachelor's (Preferred)
- Driver's License (Preferred)
- One location
- Temporarily due to COVID-19
Wyoming Independent Living, Inc. is an equal opportunity employer.